Privacy Policy for Business Text Messaging
Effective Date: 1/1/2024
At Lemoore Cemetery District, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us. By consenting to receive SMS or other business text communications, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
Personal Information: Your name, mobile phone number, and any other information you voluntarily provide.
Message Content: Any content exchanged via text messages, including replies and keywords.
Usage Data: Delivery reports, open rates, timestamps, and other engagement metrics.
2. How We Use Your Information
We use your information for:
Sending transactional, promotional, or service-related text messages
Responding to your inquiries and providing customer support
Improving our messaging services and user experience
Meeting legal or regulatory obligations
3. Consent and Opt-In
We only send text messages to users who have explicitly opted in via:
Online forms
Texting a keyword to our shortcode
In-store or point-of-sale consent
You can opt out at any time by replying STOP to any message.
4. Sharing Your Information
We do not sell or rent your information. We may share it with:
Service providers (e.g., SMS gateways, CRM tools) who help us operate our business
Regulatory authorities if required by law or in response to legal requests
All partners are contractually obligated to keep your information secure.
5. Data Security
We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your information
Withdraw consent for text messaging
File a complaint with a data protection authority
To exercise these rights, contact us at: Office@lemoorecemeterydistrict.com
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with the updated effective date.
8. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Lemoore Cemetery District
Office@lemoorecemeterydistrict.com
(559) 924-0101